Terms of Service

1.1 Eligibility & Age Requirement

You must be at least 13 years old (or 16 years old if you reside in the European Union or United Kingdom) to use the Services. If you are under 18 years old, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

1.2 Account Registration & Security

Certain features require registering an account. You agree to provide accurate, current, and complete information and maintain its accuracy. You are solely responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account. You must notify us immediately at security@novyse.com if you suspect any unauthorized access.

1.3 Self-Hosting & BYOS (Bring Your Own Server)

Novyse provides open-source and modular software that allows users to self-host backend infrastructure (e.g. S3 storage, custom LiveKit SFU instances, or local AI models). When operating self-hosted infrastructure:

• You are solely responsible for server maintenance, data security, backups, and statutory compliance of your self-hosted instance.
• Novyse has no access to or control over private data hosted on your independent infrastructure.

2.1 Ownership of User Content

You retain complete ownership and intellectual property rights in any text, media, files, or data you send or transmit through the Services. We do not claim any ownership over your content.

2.2 Prohibited Activities

You agree not to engage in any of the following:

• Violating any local, state, national, or international law or regulation;
• Distributing malicious code, viruses, malware, or attempting unauthorized network penetration;
• Sending unsolicited bulk commercial messages (spam);
• Transmitting content that is unlawful, abusive, harassing, defamatory, or promoting violence;
• Infringing upon patents, trademarks, trade secrets, copyrights, or other proprietary rights;
• Attempting to disrupt or overload our hosted infrastructure, SFU nodes, or relay gateways.

Novyse incorporates end-to-end encryption (E2EE) for supported private communications. Because only the participating endpoints possess the cryptographic keys:

• Novyse cannot decrypt, inspect, or recover private message contents or lost encryption keys.
• You are solely responsible for safeguarding your recovery keys, backup codes, and passwords.
• Novyse is not liable for data loss arising from forgotten passwords or unbacked-up keys.

We respect intellectual property rights and respond promptly to notices of alleged copyright infringement complying with the Digital Millennium Copyright Act (17 U.S.C. § 512) and EU Directive 2019/790.

If you believe content hosted on our infrastructure infringes your copyright, please send a written notice to our designated agent at legal@novyse.com including:

• Identification of the copyrighted work claimed to be infringed;
• Identification of the infringing material and URL/location;
• Your contact information (name, address, telephone, email);
• A statement of good faith belief that use is unauthorized;
• A statement under penalty of perjury that the information provided is accurate and you are authorized to act.

The Novyse communication platform, client applications, and core features are currently provided completely free of charge. Novyse does not currently charge any activation fees, subscription fees, or commercial charges for access to the Services.

If optional paid infrastructure services or commercial tiers are introduced in the future, they will be subject to explicit prior notification, transparent pricing, and applicable consumer terms before any charge is incurred.

6.1 Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, COMPLETELY SECURE, OR ERROR-FREE.

6.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NOVYSE, ITS DEVELOPERS, EMPLOYEES, AND PARTNERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, OR GOODWILL RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES.

7.1 Governing Law

These Terms and any dispute arising out of or related thereto shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.

7.2 Arbitration Agreement (US Residents)

For residents of the United States, any dispute or claim arising out of or relating to these Terms shall be resolved by binding individual arbitration, except that either party may assert claims in small claims court or seek injunctive relief in court for intellectual property infringement.

These Terms constitute the entire agreement between you and Novyse regarding the Services. If any provision of these Terms is found invalid by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.